MM Contact types are simple tags for the various roles and duties among coop staff positions. NCG uses contact types to tag content on our website to make it easier to find. We also tag user profiles to match a person’s duties at their co-op and to target individuals for newsletter updates, email announcements about specific programs, and to grant access to NCG’s discussion forums.
NCG Purchasing
NCG Retail Development
NCG Staff
NCG Strategic Development
NCG Supplier
NCG Vendor
Packaging Contact
Responsible for packaging-related decisions and for conveying packaging/supplies program communications and requests to the appropriate internal staff members.
Payables Contact
The primary contact for NCG in the event of insufficient funds or problems with electronic payment of UNFI, KeHE or other centralized payables invoices. NCG requests at least three current payables contacts (the DR plus two others) to make sure your co-op gets prompt notification of any problems with payments.
POS
Responsible for importing, updating and maintaining accurate information in POS system. Responsible for price changes, sale periods and creating and maintaining shelf tags and signs. Similar titles may include “scan or pricing coordinator.” Receives the NCG Retail Technology monthly email newsletter update and access to the POS discussion forum.
PR Contact
Responsible for generating PR and responding to PR inquiries for the co-op.
Prepared Foods
Responsible for prepared foods department, including deli, hot bar, salad bar and grab-and-go. May also include oversight of bakery, meat and cheese departments. Similar position title may include deli manager. Receives the NCG Fresh bi-weekly email newsletter update and access to the prepared foods discussion forum.
Pricing
Recipient of the monthly consolidated cost file. Manages UNFI cost cast, item data and pricing.
Produce
Responsible for fresh fruits and vegetables department. Receives the NCG Fresh bi-weekly email newsletter update and access to the produce discussion forum.
Promotions Liaison
Responsible for the member’s interaction with the Co+op Deals promotions program, frequently the member’s grocery or merchandising manager. Receives the NCG Purchasing weekly email newsletter update. Only ONE promotions liaison is allowed per member co-op.
Store/Operations Manager
Frequently supervises a management team, responsible for performance at the store/operations level. This position is common in large cooperatives and those that operate multiple locations. Similar position titles may include assistant general manager and site manager. Receives the NCG Operations bi-weekly email newsletter update and access to the operations discussion…
Sustainability Coordinator
Responsible for tracking, implementing or championing sustainability initiatives at the co-op.
Weekly Sales Contact
Responsible for reporting the co-op's weekly sales to NCG. Each member co-op should have at least two weekly sales contacts.
Wellness
Responsible for supplements, body care and, frequently, general merchandise products and sub-departments. Similar position description may include health and beauty aids or health and body care. Receives the NCG Purchasing weekly email newsletter update and access to the wellness discussion forum.