MM Contact types are simple tags for the various roles and duties among coop staff positions. NCG uses contact types to tag content on our website to make it easier to find. We also tag user profiles to match a person’s duties at their co-op and to target individuals for newsletter updates, email announcements about specific programs, and to grant access to NCG’s discussion forums.
Flyer and Coupon Ordering Contact
Responsible for ordering Co+op Deals flyers and/or both the bi-monthly and new member coupons.
Front End/Customer Service
Responsible for front-end operations, customer service desk and/or cashier supervision.
General Manager
Guides the co-op’s growth and development, frequently supervises a management team, usually the highest authority outside the board of directors.
Grocery
Responsible for packaged grocery department. May include oversight of frozen, refrigerated, meat, cheese and bulk foods departments.
HR
Frequently handles human resources and personnel decisions such as hiring, position assignment, job descriptions and compensation.
IT
Manages the co-op’s information technology systems and development.
Marketing
Excerpt: Information for persons responsible for their co-op’s marketing efforts and brand development.
Meat and Seafood
Responsible for fresh and/or frozen meat and seafood department.
Member Services
Responsible for member relationships. In many cases, responsible for member drives and member information tracking.
Merchandiser
Responsible for merchandising, especially endcap and promotional spaces.